Organizations are increasingly exploring opportunities to use artificial intelligence (AI) to manage talent more effectively, fairly, and efficiently. However, the use of AI in Human Resources (HR) has come under scrutiny because of multiple concerns, such as data privacy and bias. Further, since over 250 different commercial AI-based HR tools exist, this landscape can be challenging to navigate. This newly released 59-page toolkit developed in collaboration with a community of over 50 experts provides ideas to promote the responsible use of AI-based tools in HR. This resource contains an overview of AI in HR, how AI works, and critical considerations for the responsible adoption and monitoring of AI systems. It includes two editable checklists and questionnaires to guide the evaluation and implementation of HR-based AI platforms.

To help organizations overcome these challenges, the World Economic Forum collaborated with over 50 experts in HR, data science, employment law, and ethics to create a practical toolkit for the responsible use of AI in this field. The toolkit begins with a guide that provides: an overview of AI in HR including a short primer on how AI works; describes key areas of concern including data privacy, bias, and transparency and explainability; and covers the steps to adopting AI-based HR tools including forming an assessment team, evaluating the risk of a tool, implementation, and monitoring. The toolkit then provides two checklists that are linked to each section of the guide. The first checklist is for the evaluation of a specific tool. The second checklist focuses on broader questions of strategic planning and the development of policies and procedures.

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